-
How do I create custom photo mugs through your site?
Creating custom photo mugs with Canvas Factory is simple. Just upload your favorite photo, choose your mug style, and customize the layout using our easy-to-use design tools. Once you're happy with your design, place your order, and we'll take care of the rest!
-
What materials are your photo mugs made from?
Our photo mugs are made from high-quality, durable ceramic. This ensures a long-lasting product that will keep your images looking vibrant and sharp for years to come.
-
Are the photo mugs microwave and dishwasher safe?
Yes, our photo mugs are both microwave and dishwasher safe. The high-quality printing process ensures that the image remains vibrant even after regular use.
-
Can I use any photo for my custom mug?
You can use any high-resolution photo for your custom mug. We recommend using images with a minimum resolution of 300 DPI for the best print quality.
-
Do you offer bulk orders for photo mugs?
Yes, we offer bulk ordering options for photo mugs, which is perfect for corporate gifts, family events, or special occasions. Contact our team for details on bulk pricing and customization options.
-
How long will it take to receive my custom photo mug?
Production typically takes 2-3 business days, and shipping time varies based on your location. You can expect to receive your custom photo mug within 5-10 business days in Australia.
-
What is the return policy for custom photo mugs?
We offer a 100% satisfaction guarantee. If you're not happy with the quality of your photo mug, please contact us within 14 days of receiving your order for a replacement or refund.
